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Social Counseling Service


In social counseling, face-to-face video consultations are also available by appointment. For this purpose, we use the certified online platform of RED connect - Videosprechstunde, which was developed for the healthcare sector and guarantees securely encrypted video calls

To make an appointment, please use our appointment booking system:

Appointment booking system
When and how will the €200 one-time federal payment be paid to students?

They are working on a solution...
Current information on this topic can be found on the BMBF website.


We invite students who have been to the social counseling or the campus office "Uni mit Kind" to give us feedback on these services.

For example, we are interested in whether you quickly found the right contact point for your concerns and whether you felt that you were in good hands there.

We need your assessment in order to improve the quality of our consulting services and to be able to address your concerns more specifically in the future.

That's why we would be pleased if you participated in the short survey:

Feedback Form
Plakatmotiv „Vielfalt“ von Alexandra Wilhelm
Poster motif "Diversity" by Alexandra Wilhelm

You are studying and you know what credit points, tutorials and SHK are. Nevertheless, it is possible that not everything will go smoothly and that you will need independent and objective advice on social or financial problems during your student life.

The counseling center of the Student Services (Studentenwerk) is your first place to go for this. It is open to all students of the universities of Dresden and Zittau/Görlitz.

You have questions concerning

  • Securing your livelihood during your studies
  • Pregnancy and child care during your studies
  • Planning your life in general
  • Studying with disabilities

We want

  • To listen to you
  • To find orientation and solution approaches together with you
  • To inform you about suitable support offers
  • To bring you in contact with other competent partners or agencies

Consultations are also offered in English.

The counseling is free of charge and is bound to professional discretion.

For short-term counsel, for example to apply for financial aid and loans, you can come to our office hours. Please make an appointment for more in-depth counseling, either by telephone or email.



On site

Studentenwerk Dresden
Fritz-Löffler-Str. 18
5. floor, room 525
01069 Dresden
Tel.: +49 351 4697-661/-662

Office hours
WeekdayOffice hour
Tuesday 09:00am - 12:00pm and 1:00pm - 5:00pm
Thursday 1:00pm - 5:00pm

If you are unable to attend these office hours, it is possible to make an appointment outside of office hours.

Zittau and Görlitz

On site

Campus of the HSZG in Görlitz
Brückenstraße 1
House II, Room 264
02826 Görlitz
Tel.: +49 3581 374 3134

Office hours

Office hours of the Social Counselling Office of the Studentenwerk Dresden are offered on the campus in Görlitz during the lecture period every 4th Wednesday of the month, between 10 a.m. and 2 p.m.

Typ of office houroffice hour
Open office hours 10:00am - 12:30am
Office hours with appointments 12:30am - 2:00pm

Registration and contact under: or by telephone: +49 351 4697-661/-662